This 3-hour interactive training is designed for all front office personnel, including front office support staff, office managers/principal secretaries, data processors, registrars, and other designated staff.

The course provides a comprehensive overview of Visitor Management using the Raptor system, the district’s platform for managing visitors and volunteers. Topics covered include:

• Visitor and Volunteer policies, procedures, and protocols
• Safe School requirements as it relates to all visitor types
• The volunteer application process
• Generating and interpreting visitor and volunteer reports
• Best practices for front office visitor and volunteer engagement (who, what, where, and how)

Participants will gain a clear understanding of district-wide safety procedures and security protocols aligned with Florida Safe Schools standards (3.1.2 and 3.1.3) and the High Reliability Schools framework, specifically Level 1 Key Indicators 1.1, 1.2, and 1.6, supporting a Safe, Supportive, and Collaborative Culture.