F2F: Customer Service Training for Support Personnel
3.00 Points
Wed, Nov 19, 2025 - Wed, Nov 19, 2025
Instructional Service Center (ISC)
163
16
SEATS AVAILABLE
NON-MEMBERS
$0
MEMBERS
$0
Details
Course No.
#127224
Category
District: Professional Learning (9431)
Classroom Hours
3.00
Non-Classroom
Hours
0
Component Numbers
8.506.003 Public Service - Interpersonal Skills
Course Description URL
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STARTS IN
65
days
Registration Deadline
Mon, Nov 17, 2025
Course Description More Details
This course is for support personnel only. If you are taking this course during your regular workday, you must have permission from your supervisor or administrator. If you are scheduled to work during this course, there is no stipend. Evening, Saturday, and Summer in-person class participants will receive a stipend of $9 per hour for attending. Please note: The stipend will only be paid the first time you attend a course.
This course focuses on effective methods for working with our customers (students, parents, and community members).
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Schedule
START DATE |
START TIME |
End TIME |
|---|---|---|
11-19-2025 |
05:00PM |
08:00PM |
Additional Information
| Substitute Provided | No |
| Stipend Provided (Charter teachers) | No |
| Stipend Provided (HCPS teachers) | Yes |
| Stipend Provided (Private teachers) | No |
| Does this training contribute to a teacher's meeting the criteria for Highly Qualified status? | No |
| Evaluation Method - Students | Z-None (No measurable impact on students) |
| Evaluation Method - Staff | D-Other changes in practices |
| Delivery Methods | A-Workshop (knowledge transmission / training focus) |
| Follow-Up Methods | S-Electronic, Non-Interactive |