Customer Service Training for Support Personnel - Virtual
3.0 Points
Tue, Apr 16, 2024 - Tue, Apr 16, 2024
Online Training
Online Training
NON-MEMBERS
$0
MEMBERS
$0
Details
Course No.
#117490
Category
District: Professional Learning (9431)
Classroom Hours
3.00
Non-Classroom
Hours
0
Component Numbers
8.506.003 Public Service - Interpersonal Skills
Course Description URL
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Already Started
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Registration Deadline
Sun, Apr 14, 2024
Course Description More Details
This class is VIRTUAL - there will be NO STIPEND. Please be sure you can access a computer and internet connection.
This course is for support personnel only. If you are taking this course during your regular workday, you must have permission of your supervisor/administrator.
This course focuses on effective methods for working with our customers (students, parents, community members).
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Schedule
START DATE |
START TIME |
End TIME |
|
---|---|---|---|
04-16-2024 |
05:30PM |
08:30PM |
Additional Information
Substitute Provided | No |
Stipend Provided (Charter teachers) | No |
Stipend Provided (HCPS teachers) | No |
Stipend Provided (Private teachers) | No |
Does this training contribute to a teacher's meeting the criteria for Highly Qualified status? | Yes |
Evaluation Method - Students | Z-None (No measurable impact on students) |
Evaluation Method - Staff | D-Other changes in practices |
Delivery Methods | A-Workshop (knowledge transmission / training focus) |
Follow-Up Methods | S-Electronic, Non-Interactive |