Customer Service Training for Support Personnel
3.0 Points
Sat, Jan 28, 2023 - Sat, Jan 28, 2023
Instructional Service Center (ISC)
161
NON-MEMBERS
$0
MEMBERS
$0
Details
Course No.
#112093
Category
District: Professional Learning (9431)
Classroom Hours
3.00
Non-Classroom
Hours
0
Component Numbers
8.506.003 Public Service - Interpersonal Skills
Course Description URL
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Already Started
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Registration Deadline
Thu, Jan 26, 2023
Course Description More Details
This course is for support personnel only. If this course meets during your scheduled workday, you need permission from your supervisor/administrator to attend.
This course focuses on effective methods for working with our customers (students, parents, community members).
The stipend only is paid the first time a course is taken.
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Schedule
START DATE |
START TIME |
End TIME |
|
|---|---|---|---|
01-28-2023 |
08:30AM |
11:30AM |
Additional Information
| Substitute Provided | No |
| Stipend Provided (Charter teachers) | No |
| Stipend Provided (HCPS teachers) | No |
| Stipend Provided (Private teachers) | No |
| Does this training contribute to a teacher's meeting the criteria for Highly Qualified status? | Yes |
| Evaluation Method - Students | Z-None (No measurable impact on students) |
| Evaluation Method - Staff | D-Other changes in practices |
| Delivery Methods | A-Workshop (knowledge transmission / training focus) |
| Follow-Up Methods | S-Electronic, Non-Interactive |